FAQs

We’re here to support your weight loss journey. Here you can find common questions about our treatments and service. If you can’t see the answer you’re looking for, visit our support center or get in touch.

Get started

Weight loss medication

How much weight can I lose?

What medication do you prescribe?

What are potential side effects?

What if I miss a week of treatment?

What if medication doesn't work?

Levity program

How much does it cost?

What’s included in the program?

What US states do you cover?

Are blood tests required to get started?

What bloodwork do I need?

What photos do I need to upload?

The science behind GLP-1s

How do GLP-1s work?

How effective are GLP-1s?

Orders and shipping

Is the cost of shipping included?

How can I get help with my order?

Privacy and security

What is HIPAA?

What is PHI?

What is LegitScript?

How long do you keep my personal information?

Visit support center for more help